Privacy Policy
Your privacy is important to us. This policy explains how we handle your personal information.
Last Updated: November 5, 2025
Ledger Pro
12 Diagoras Street
6018 Larnaca, Cyprus
Phone: +357 24 652 817
Email: info@domain.com
Our Commitment to Data Protection
At Ledger Pro, we understand the sensitive nature of financial information and take our responsibility to protect your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website and services.
We are committed to transparency and compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and Cyprus data protection laws. This policy applies to all personal information we collect through our website, email communications, and direct interactions.
Information We Collect
Information You Provide Directly
We collect personal information that you voluntarily provide when you:
- • Contact Forms: Name, email address, phone number, and message content when you submit inquiries through our website
- • Email Communications: Information included in your correspondence with our team
- • Service Engagement: Business details, financial documents, and other information necessary to provide accounting services
- • Newsletter Subscriptions: Email address and preferences when you subscribe to our communications
Information Collected Automatically
When you visit our website, certain information is collected automatically through:
- • Cookies and Tracking Technologies: Browser type, device information, IP address, pages visited, and time spent on pages (see our Cookie Policy for details)
- • Analytics Data: User behavior patterns, navigation paths, and website performance metrics
- • Technical Information: Browser settings, screen resolution, operating system, and referring website
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- • Consent: When you provide explicit consent for specific processing activities
- • Contractual Necessity: To perform services you've requested or entered into agreement for
- • Legal Obligations: To comply with applicable laws and regulations
- • Legitimate Interests: For business operations, website improvement, and fraud prevention
How We Use Your Information
We use the personal information we collect for the following purposes:
Service Delivery and Communication
- • Responding to your inquiries and providing requested information
- • Delivering accounting and financial services as agreed
- • Communicating about your account, services, or transactions
- • Sending administrative information, updates, and service notifications
Website Improvement and Analytics
- • Understanding how visitors use our website to improve functionality and content
- • Analyzing user behavior patterns to enhance user experience
- • Testing new features and troubleshooting technical issues
Marketing and Business Development
- • Sending newsletters and marketing communications (with your consent)
- • Sharing relevant content, updates, and service offerings
- • Conducting market research and gathering feedback
Legal and Security
- • Complying with legal obligations and regulatory requirements
- • Protecting against fraud, security threats, and illegal activities
- • Maintaining records as required by Cyprus law
Data Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:
- • Client Data: Duration of service relationship plus applicable legal retention requirements (typically 7 years for accounting records)
- • Inquiry Information: Up to 2 years from last contact or until you request deletion
- • Marketing Data: Until you unsubscribe or request removal
- • Website Analytics: Aggregated data retained indefinitely; individual data for 26 months
How We Protect Your Data
Technical Measures
- • SSL/TLS encryption for data transmission
- • Secure servers with regular security updates
- • Encrypted storage of sensitive information
- • Regular security audits and vulnerability assessments
- • Firewalls and intrusion detection systems
Organizational Measures
- • Strict access controls and authentication
- • Employee training on data protection
- • Confidentiality agreements with staff
- • Incident response and breach notification procedures
- • Regular backup and disaster recovery protocols
Data Sharing and Third Parties
We do not sell your personal information. We may share your data with:
- • Service Providers: Trusted third parties who assist with website hosting, email delivery, analytics, and other business operations (under strict confidentiality agreements)
- • Professional Advisors: Lawyers, auditors, and consultants when necessary for service delivery
- • Regulatory Authorities: When required by law or to comply with legal obligations
- • Business Transfers: In the event of a merger, acquisition, or sale of assets (with continued privacy protection)
Your Rights and Choices
Under applicable data protection laws, you have the following rights regarding your personal information:
Right to Access
Request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal information.
Right to Erasure
Request deletion of your personal data when it's no longer necessary or when you withdraw consent (subject to legal retention requirements).
Right to Data Portability
Receive your personal data in a structured, commonly used format and have it transferred to another organization.
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes.
Right to Restrict Processing
Request limitation of how we use your data in certain circumstances.
Right to Withdraw Consent
Withdraw your consent at any time where we rely on consent as the legal basis for processing.
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.
If you're not satisfied with our response, you have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection or your local data protection authority.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided above. We will process your request promptly and in accordance with applicable laws.
Additional Information
International Data Transfers
We primarily process data within the European Economic Area. If data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or through direct communication. The "Last Updated" date at the top indicates when the policy was last revised.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Ledger Pro
12 Diagoras Street, 6018 Larnaca, Cyprus
Phone: +357 24 652 817
Email: info@domain.com